Shipping policy

At chouchoupetshop, we aim to deliver your pet products safely and quickly.

We currently deliver across Lebanon.
Delivery availability may vary depending on the area.

Orders are usually prepared within 1–2 business days after confirmation.

Delivery usually takes 1–5 business days, depending on your location.

Shipping fees are calculated at checkout or confirmed with you before delivery.

Cash on Delivery is available for customers in Lebanon.

After placing your order, our team may contact you by phone or WhatsApp to confirm the order and delivery details.

Delivery may be delayed due to high demand, courier delays, weather conditions, or incorrect address details.

Please make sure your name, phone number, and delivery address are correct. We are not responsible for delays caused by incorrect information.

For any shipping questions, please contact us on WhatsApp or by email.